Shipping & Delivery Policy

Last updated: June 2026

1. Electronic Delivery of Services

The Listener provides purely digital peer-support, counseling, and wallet recharges through the mobile application. We do not sell, ship, or deliver any physical merchandise, goods, or hardware products.

2. Delivery Timeline

All digital products and services are delivered instantaneously:

• Wallet Credits: Added to your profile wallet immediately upon confirmation of successful transaction from our payment gateway (Razorpay).
• Counseling Sessions: Sessions (chat, voice, or video) are initiated in real-time immediately when the user requests a session and the selected online listener accepts.

3. Delivery Charges

Since all services are delivered digitally inside the mobile app, there are no shipping charges, delivery fees, or handling costs applicable to any purchase.